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Help! computer locked when Flashing
Posted: December 9th, 2011, 9:00 pm
by javigti
Today while flashing the computer gets hung up. I rebooted but now will not let me connect to the car and it will not start. I get the error: "negative response sevice ID11 using 22"
thanks
Re: Help! computer locked when Flashing
Posted: December 9th, 2011, 9:33 pm
by laxplayermjd
do you know why it happened. was it a computer or connection issue. You need the recovery tool,email
[email protected] I know they are working implementing into the current software. Id send you mine but i think its vehicle specific and i have a 6
Re: Help! computer locked when Flashing
Posted: December 9th, 2011, 10:50 pm
by Steve @ VersaTune
Recovery tool sent.
Re: Help! computer locked when Flashing
Posted: December 10th, 2011, 7:59 pm
by javigti
obd port seems to fail, I could not restore. I get the following error message: "object reference not set to an instance of an object".Tomorrow we will open and look. !
Re: Help! computer locked when Flashing
Posted: December 11th, 2011, 8:52 am
by javigti
Obd port seems okay. I think the ecu is blocked because not let me access with the OBD scanner.
Re: Help! computer locked when Flashing
Posted: December 11th, 2011, 11:34 am
by Ugnius @ VersaTune
Did the recovery tool that I sent you help?
Re: Help! computer locked when Flashing
Posted: December 11th, 2011, 1:55 pm
by javigti
Solved with the new version of the recovery! Thanks Steve and Ugnius for being so fast! I am very grateful, I thought I was going to be without a car this week!!
Re: Help! computer locked when Flashing
Posted: December 11th, 2011, 2:21 pm
by Steve @ VersaTune
We wouldn't let that happen.
Re: Help! computer locked when Flashing
Posted: December 11th, 2011, 2:36 pm
by kevstewart
Great support, when I had this issue it was fixed very quickly
Re: Help! computer locked when Flashing
Posted: December 11th, 2011, 4:02 pm
by Ugnius @ VersaTune
We're releasing a new version next week that will perform recovery flashing automatically, should any failure occur whilst flashing. It will also include some other features and bugfixes that I will introduce separately.
So no more stress when cables or drivers fail!
As a precaution, it's always recommended to install the latest cable drivers, Windows updates, use high quality USB cables without any extensions/hubs and check the OBD-II socket on the car for loose pins. Some people use an OBD-II extension cable to prevent the socket on the car from wearing out.