VersaTune User Forum

Hi, I have another laptop to try but so far on my Dell I5 laptop (running windows 7 64bit Home Prem) I keep getting the blue screen of death whilst trying to install Versatuner to car (software installed on laptop fine!). It is worrying me a little to be honest as whilst writing a tune this would I guess cause a issue! Anyway so far twice it has blue screened whilst reading stock tune information first time around 42% and last time 84%. I am using the recommended Tactrix 2.0 cable also. I havent moved the laptop or touched the cable!
I installed the drivers found on the tactrix web site (Drivers + J2534 ). Please can someone help me.

Attached mini dump

I had some cuts in comms when data logging. After changing the USB cable into a shorter one it has worked OK. Maybe has nothing to do with your problem though.

Keep trying.

Make sure all of the cable connections are tight. If there is an issue while flashing, there is a recovery capability built into VersaTuner. No worries.

Please try using another USB port and a different USB cable.

Make sure that your power management allows the laptop to run for 30 minutes before the screen saver or stand-by occurs. Use the full-power profile or plug the laptop into mains power.

Smash the laptop with a hammer, that'll teach it!!

Thanks so far, I tried a different USB port on both the attempts so far. I have the laptop on mains extension lead taken outside lol. Will try again later then if there is no danger keep you posted!

Got it installed, stopped av, changed power profile created a new one versatuner lol and after the longest 20mins of my life it finished! Cheers all!