Strange error happening on logs

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adaptle
Posts: 10
Joined: January 20th, 2012, 7:47 am

Strange error happening on logs

Post by adaptle »

Hoping this is a easy one to sort, but having a weird issue.
Hard drive died on laptop so had to rebuild and start afresh, installed version 1.7.0.0 from the link sent to me and installed ok with no errors. I can load my custom maps etc fine but when logging I seem to be running into problems. It seems my first log always seems to not work when going to review. They are available but when I select them to load I get the following error "error, object reference not set to an instance of an object." if I load the one I took after that will load. It always seems to be first run I set logging.
Any ideas will be good I will reinstall but do I need to clean any files from my profile or anything first?

Thanks
summerblink
Posts: 22
Joined: June 14th, 2012, 2:34 pm

Re: Strange error happening on logs

Post by summerblink »

No idea what it is about, but i'm having the same issue.
Mazdaspeed6 2006
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Ugnius @ VersaTune
Lead developer
Posts: 590
Joined: March 19th, 2010, 11:57 am

Re: Strange error happening on logs

Post by Ugnius @ VersaTune »

Would you guys mind sending your log database to us for analysis?
You need to take this file:
C:\Users\[your name]\AppData\Roaming\VersaTune\VersaTuner\LocalData.vtdb
Zip it and email it to "support at versatune.net" (substitute at with @).
Thanks!
adaptle
Posts: 10
Joined: January 20th, 2012, 7:47 am

Re: Strange error happening on logs

Post by adaptle »

Details sent over, hope it helps.
Thanks
summerblink
Posts: 22
Joined: June 14th, 2012, 2:34 pm

Re: Strange error happening on logs

Post by summerblink »

I sent them too. Anyways, I don't know if my laptop is really healthy & good , because when logging, it bsod's like every second time.
Once it bsod'd when flashing - luckily you have the recovery thingy in VT 1.7 so big thanks for that :biggrin
Mazdaspeed6 2006
adaptle
Posts: 10
Joined: January 20th, 2012, 7:47 am

Re: Strange error happening on logs

Post by adaptle »

You running windows 7 mate? I had that problem with windows 7 and brought a cheap netbook to have in the case running windows xp and not had a bsod yet with xp.
summerblink
Posts: 22
Joined: June 14th, 2012, 2:34 pm

Re: Strange error happening on logs

Post by summerblink »

Yes, running w7, so I guess I have now good excuse to buy another laptop :) Thx for tip!
Mazdaspeed6 2006
User avatar
Ugnius @ VersaTune
Lead developer
Posts: 590
Joined: March 19th, 2010, 11:57 am

Re: Strange error happening on logs

Post by Ugnius @ VersaTune »

When using Tactrix OpenPort cables, a lot of blue screens are caused by loose connections and low quality cables. It is recommended to replace the USB cable, use a different USB port and check if the adapter is well connected to the DLC port on the car.
I've been running VT with Tactrix for years on Windows XP and Windows 7 with no issues.
summerblink
Posts: 22
Joined: June 14th, 2012, 2:34 pm

Re: Strange error happening on logs

Post by summerblink »

With Tactrix I ordered also a extension cable which seemed to be the culprit: after removed that and plugged tactrix straight to the obd port with usb - no bluescreens whatsoever.

So thanks Ugnius for a good tip :cool
Mazdaspeed6 2006
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