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Licensing server error?

Posted: February 7th, 2020, 2:57 am
by MiPil
Hello,

I have a little problem with starting a VT. Error message: ,,License check failed". When is deleted lic file and add license number at the start, the message is: ,,There was an error trying to activate VersaTuner: Invalid query".
Is there any solution?

MiPil

Re: Licensing server error?

Posted: February 7th, 2020, 4:06 am
by Ugnius @ VersaTune
I have tested your activation key and was able to activate successfully. Maybe it was a temporary issue with the server.
You also had a lot of activations on several computers and were getting close to the limit of 10. I deleted some of your old activations. Please try again and make sure that you do not have a firewall or antivirus that is blocking access to our servers.

Re: Licensing server error?

Posted: February 7th, 2020, 6:49 am
by MiPil
I had some problems with sharing VT data with cloud to 3 different computers and I made a lot of activation in experimets. Now it work fine. Thank you for cleaning old activations.
Michal

Re: Licensing server error?

Posted: May 8th, 2020, 2:02 am
by moggies
Sorry to jump on the end of this thread, but I have also been asked to re-enter my key on a latptop I have used already and Its giving me a warning box stating, There was an error trying to activate unable to connect to the versatuner server etc.etc

Please can you tell me what's going on, I cannot use it at all?

Thanks

Re: Licensing server error?

Posted: May 8th, 2020, 9:11 am
by Ugnius @ VersaTune
Re-activation may be necessary if there was a hardware upgrade of your machine. Please download the latest version from https://www.versatuner.com/licenses and activate it with your key. The old version will not connect to the activation server because there was a change of SSL certificates.

Re: Licensing server error?

Posted: May 8th, 2020, 7:34 pm
by moggies
Ok thank you, I will try that.

Re: Licensing server error?

Posted: May 9th, 2020, 1:43 am
by moggies
Done the trick, thank you.