VersaTune User Forum

hi, so I flashed an ots tune this morning everything was fine. I went for a long drive and when I went to plug it back in to take some data logs it will no longer identify my car. any help would be great thanks.

Does it show any errors? Is the ignition turned on?

yes ignition is on, its saying cannot read data from car and to make sure obd is connected. ive tried reinstalling drivers for the obd with no luck. ive also reinstalled VT again with no luck.

Well that could be either a driver issue with the cable or a physical issue with your OBD-II port. Try using a different computer and spray some contact cleaner on the OBD-II port.

Tried again this morning, plugged it in and out a number of times and it worked. It might just be my crappy laptop having a wobble. Thanks for your replies, appreciate it.

I can’t identify my car, I don’t really know what it being the problem I have a Mazda 3 preferred 2021 2.5 (gen 4 I try 2 different cables that corksport sent me and none of them work for unknown reasons the second cable they sent me was tested before and still not working on my car so right now I’m so confused on what to do ???

Please email us at [email protected] so that we can open a ticket and provide the following information:
1. What cable are you using?
2. Is it selected in VersaTuner settings, under "Vehicle interface"? (Attach screenshot)
3. What error messages are you getting when trying to identify the vehicle? (Attach screenshots)