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Problem installing Versatuner on RX8
Posted: March 26th, 2022, 2:52 am
by davidbn90
I am trying to install versatuner on mi RX8 but when I am on the installation wizard I have this message:
• Negative response InvalidKey received when using service 27
What I have to do to be able to install it?
Car details:
Platform: Gen1 Mazda RX-8
ECU calibration: N3J1EM00013H6060
Name: David
Thank you very much for your help!
Re: Problem installing Versatuner on RX8
Posted: March 28th, 2022, 6:54 am
by Ugnius @ VersaTune
You get this error because the ECU is locked by the previous tune. We have responded to you via email to further resolve this issue.
Re: Problem installing Versatuner on RX8
Posted: April 22nd, 2022, 2:29 pm
by Mazdarati
same issue please help asap
Re: Problem installing Versatuner on RX8
Posted: April 25th, 2022, 3:04 am
by Ugnius @ VersaTune
Everyone who gets this error message, please email
[email protected] and we will help you resolve it. A personalized app will be built for you, we cannot distribute that on the forums.
Re: Problem installing Versatuner on RX8
Posted: April 26th, 2022, 4:35 pm
by Gotto
Sent an email, same problem here.
Re: Problem installing Versatuner on RX8
Posted: April 28th, 2022, 10:09 pm
by Gotto
Any update for me? Have sent the requested log.
Re: Problem installing Versatuner on RX8
Posted: April 28th, 2022, 11:25 pm
by mituc
I suggest to keep the same communication channel and send a reply/reminder to the same email.