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Versatune error when opening?

Posted: July 14th, 2024, 7:42 am
by macavicchi
I got a new laptop recently and can't seem to get versatuner to work. I keep getting a message about value can't be null. Any ideas?

Here's a link to a screenshot of the file. I can't seem to upload it here
https://1drv.ms/i/s!AjIdeMmMdXiahcxi5-k ... Q?e=APbzGa

Re: Versatune error when opening?

Posted: July 15th, 2024, 8:23 am
by Ugnius @ VersaTune
That's weird. Did you perform a fresh install of VersaTuner or did you copy it from your old computer?

Re: Versatune error when opening?

Posted: July 15th, 2024, 12:26 pm
by macavicchi
Downloaded it from from the site multiple times.

I started to think it was because it was trying to install it to the desktop on one drive but I went through disabling that and still the same error.

Re: Versatune error when opening?

Posted: July 16th, 2024, 9:35 am
by Ugnius @ VersaTune
Please try running VersaTuner to generate that error, then open Event Viewer on Windows, then expand "Windows Logs - Application" and look for errors from VersaTune.Frontend. Select the error and email the details to [email protected] or post here.

Re: Versatune error when opening?

Posted: July 22nd, 2024, 5:54 am
by macavicchi
Just to close this out in case anyone else has this problem I tried to run the windows viewer and it was also giving me errors. After a lot of googling, reg editing and frustration I was lead to a fresh install of windows 11. That came with it's own problems but finally got through it and versatune is working. No idea why it was happening on a fairly new thinkpad.