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cant connect

Posted: January 22nd, 2016, 11:44 pm
by todd
hi just received my cable trying to install versatuner on my car and all im getting is a message saying unsupported engine platform LC3F
can anyone help me

Re: cant connect

Posted: January 23rd, 2016, 3:19 am
by Enki
What year and car?

Re: cant connect

Posted: January 23rd, 2016, 5:02 am
by todd
gen 2 2009 mazda 3 mps aus model

Re: cant connect

Posted: January 24th, 2016, 2:21 am
by mituc
In such cases all you need to do is contact the versatune staff on the sales or support email address. They probably need to rebuild your software and send you an updated version.