tactrix openport 2.0 not showing up when connecting to car

[Uglyy1738]

I put the tactrix into my cars ecu and put the usb cable into my laptop but when i try to find vehicle it does not show up
Wondering if anyone has any answers cheers

[Ugnius @ VersaTune]

Did you install the drivers?
You can download them from here: https://www.tactrix.com/index.php?optio ... &Itemid=61