VersaTune User Forum

Anyone having issues with versatuner not communicating with cable? I was updating my 16 Mazda 3 2.0 tune and halfway through uploading the tune, I get an error message "No data could be read from the vehicle. Make sure that ignition is on and the vehicle interface is securely plugged into the OBD-II port." Currently the car is in need of recovery, the car will not start or anything. I've been using tactrix openport2.0 cable with no issues flashing plenty of updated tunes on the car prior to this problem. I thought maybe I had a bad cable/tactrix, so I've borrowed my cousin's tactrix cable and end up with the same issue. I then bought the vlinker FS USB cable, thinking that might help but same error message shows. Mind you, I decided to give both tuning cable a test without connecting either tuning cable to the OBD2 port. Both tuning cables while connected to the laptop only when pressed returned car to stock, I get the same error message above (in hold). This is without connecting to the OBD2 port. I'm wondering if anyone had this issue before or is it a software bug? This happened after I updated the software to 25.1.1.