Bluescreen whilst reading stock tune

[adaptle]

Hi, I have another laptop to try but so far on my Dell I5 laptop (running windows 7 64bit Home Prem) I keep getting the blue screen of death whilst trying to install Versatuner to car (software installed on laptop fine!). It is worrying me a little to be honest as whilst writing a tune this would I guess cause a issue! Anyway so far twice it has blue screened whilst reading stock tune information first time around 42% and last time 84%. I am using the recommended Tactrix 2.0 cable also. I havent moved the laptop or touched the cable!
I installed the drivers found on the tactrix web site (Drivers + J2534 ). Please can someone help me.

[adaptle]

Attached mini dump

[manselainen]

I had some cuts in comms when data logging. After changing the USB cable into a shorter one it has worked OK. Maybe has nothing to do with your problem though.

[skiptownmcat]

Keep trying.

[Steve @ VersaTune]

Make sure all of the cable connections are tight. If there is an issue while flashing, there is a recovery capability built into VersaTuner. No worries.

[Ugnius @ VersaTune]

Please try using another USB port and a different USB cable.

[Steve @ VersaTune]

Make sure that your power management allows the laptop to run for 30 minutes before the screen saver or stand-by occurs. Use the full-power profile or plug the laptop into mains power.

[skiptownmcat]

Smash the laptop with a hammer, that'll teach it!!

[adaptle]

Thanks so far, I tried a different USB port on both the attempts so far. I have the laptop on mains extension lead taken outside lol. Will try again later then if there is no danger keep you posted!

[adaptle]

Got it installed, stopped av, changed power profile created a new one versatuner lol and after the longest 20mins of my life it finished! Cheers all!